Denton, D. Keith <br/><br/>
How to give quality service to your customers / 
D. Keith Denton. 
 - New delhi :  Universal book stall,  1989. 
 - ix, 158 p. :  ill. ;  18 cm. 
<br/><br/>includes index. 
<br/><br/><label>ISBN: </label>8185392544 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services--Evaluation
<br/><br/><label>Dewey Class. No.: </label>658.82  / DEH 1989