George, Stephen, 1948-

Total quality management : strategies and techniques proven at today's most successful companies / Stephen George, Arnold Weimerskirch. - New York : Wiley, c1994. - xv, 286 p. : ill. ; 26 cm. - The Portable MBA series .

Includes bibliographical references (p. 271-276) and index.

0471595381 :


Total quality management--Case studies.--United States
Malcolm Baldrige National Quality Award.

658.562 / GET 1994