TY - BOOK AU - Camp,Robert C. TI - Global cases in benchmarking: best practices from organizations around the world SN - 0873893883 (acidfree) U1 - 658.562 21 PY - 1998/// CY - Milwaukee, Wis. PB - ASQ Quality Press KW - Benchmarking (Management) KW - Case studies N1 - Includes bibliographical references and index ER -