TY  - BOOK
AU  - Vilanilam ,John V .
TI  - More effective communication : : a manual for professionals 
SN  - 8170368316 
U1  - 658.45 
PY  - 2000///
CY  - New Delhi
PB  -  Thousand Oaks, Calif. : Response Books, 
KW  -  Business communication
KW  - communication
N1  - Includes Index

ER  -