TY - BOOK AU - Hart,Marilyn K . AU - Publisher, Obert F Hart TI - Qualitative methods for quality and productivity improvement SN - 0873890566 U1 - 658.5620151 PY - 1989/// CY - Milwaukee, Wis. PB - ASQC Quality Press, KW - Total quality management N1 - Includes Bibliography and Index ER -