TY - BOOK AU - Soin,Sarv Singh TI - Total quality control essentials: key elements, methodologies, and managing for success SN - 0070595488 U1 - 658.562 21 PY - 1992/// CY - New York PB - McGraw-Hill KW - Total quality management KW - Quality control N1 - Includes bibliographical references (p. 305) and index ER -