Zairi, Mohamed.
TQM-based performance measurement : practical guidelines /
M. Zairi.
- Letchworth, Hertfordshire, England : Technical Communications, c1992.
- v, 74 leaves : ill. ; 30 cm.
- TQM practitioner series .
Includes bibliographical references (leaf 74-75).
0946655529 (pbk.)
93104365
Industrial productivity--Measurement.
Performance standards.
Total quality management.
658.562 / TOT 1992