Encyclopaedia of total quality management / 

 - New Delhi :   Vanity Books International,   1998. 
<br/><br/>	V.1. Total quality management : text, cases, and readings --<br/>v.2. Total quality in managing human resources --<br/>v.3. Total quality in marketing --<br/>v.4. Total quality and organisation development --<br/>v.5. Total quality service --<br/>v.6. Total quality in information systems and technology --<br/>v.7. Total quality in research and development. 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Total quality management -- Encyclopedias.
<br/><br/><label>Dewey Class. No.: </label>658.562  / ENC 1998