TY  - BOOK
AU  - Fiszbein,Ariel
ED  - World Bank.
TI  - Citizens, politicians, and providers: the Latin American experience with service delivery reform 
SN  - 0821360892
AV  - JL960 .C57 2005
U1  - 354.68 22
PY  - 2005///
CY  - Washington, DC
PB  - World Bank
KW  - Public administration
KW  - Latin America
KW  - Politics and government
N1  - Includes bibliographical references (p. 63-67)
ER  -