Public services delivery /
edited by Anwar Shah.
- Washington, D.C. : World Bank, c2005.
- xxxviii, 219 p. : ill. ; 23 cm.
- Public sector, governance, and accountability series .
Includes bibliographical references and index.
0821361406 (pbk.)
2005043246
Government productivity--Evaluation. Public administration--Evaluation. Municipal services--Evaluation. Medical care--Evaluation. Education--Evaluation. Public welfare--Evaluation. Infrastructure (Economics)--Evaluation.