TY - BOOK AU - Shah,Anwar ED - World Bank. TI - Public services delivery SN - 0821361406 (pbk.) AV - JF1525.P67 P88 2005 U1 - 361.60684 22 PY - 2005/// CY - Washington, D.C. PB - World Bank KW - Government productivity KW - Evaluation KW - Public administration KW - Municipal services KW - Medical care KW - Education KW - Public welfare KW - Infrastructure (Economics) N1 - Includes bibliographical references and index ER -