Kelemen, Mihaela,  1968- <br/><br/>
Managing quality :  managerial and critical perspectives / 
Mihaela Kelemen. 
 - London ;  Thousand Oaks :  SAGE Publications,  2003. 
 - xi, 209 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. [186]-199) and index. 
<br/><br/><label>ISBN: </label>0761969039 0761969047 (pbk.) : 
<br/><br/><label>LCCN: </label>2003278826 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management.<br/>Total quality management--Great Britain.<br/>Total quality management--Great Britain--Case studies.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .K453 2003 
<br/><br/><label>Dewey Class. No.: </label>658.4013  / KEM 2003