TY - BOOK AU - Daly,John A. AU - Knapp,Mark L. TI - Interpersonal communication T2 - SAGE benchmarks in communication SN - 9781848601659 AV - BF637.C45 I645 2010 U1 - 302.2 22 PY - 2010/// CY - Los Angeles PB - SAGE KW - Interpersonal communication N1 - v. 1. Introduction, history and communicator characteristics -- v. 2. Processes and messages -- v. 3. Forming and maintaining relationships -- v. 4. Persuasion and competence UR - http://www.loc.gov/catdir/enhancements/fy1013/2009929490-t.html UR - http://www.loc.gov/catdir/enhancements/fy1013/2009929490-b.html UR - http://www.loc.gov/catdir/enhancements/fy1013/2009929490-d.html ER -