TY - BOOK AU - Swanborn,P.G. TI - Case study research: what, why and how? SN - 9781849206112 (hbk.) AV - H62 .S799 2010 U1 - 001.4 22 PY - 2010/// CY - Los Angeles PB - SAGE KW - Research KW - Methodology N1 - Includes bibliographical references (p. 163-173) and indexes ER -