Labovitz, George H.

Making quality work : a leadership guide for the results-driven manager/ George Labovitz, Yu Sang Chang, Victor Rosansky. - 1st ed. - New York, NY : HarperBusiness, 1993. - vii, 198 p. : ill. ; 25 cm.

Includes bibliographical references (p. 191) and index.

0887305822 :

92053330


Total quality management.
Consumer satisfaction.
Leadership.

HD62.15 / .L33 1993

658.3 / LAM 1993