Managing change for better public service delivery / M Aslam Alam et.al - New York : Routledge, 2020 - 316 p. : ill. ; 22 cm. Includes bibliography. ISBN: 9780367472429 Subjects--Topical Terms: Public AdministrationPublic Service Subjects--Index Terms: public service delivery Dewey Class. No.: 351.068 / MAN