TY  - BOOK
AU  -  Stewart,	Jacqueline
AU  -  Couper,  David
TI  - 38 Activities for Handling Difficult Situations
U1  - 658.31244 
PY  - 1995///
CY  - 	Aldershot : 
PB  - Gower, 
KW  - Management -- Handbooks, manuals,
ER  -