Coming of age in reference services :  a case history of the Washington State University Libraries / 
Christy Zlatos, editor. 
 - New York :  Haworth Press,  c1999. 
 - 190 p. :  ill. ;  23 cm. 
<br/><br/> "Co-published simultaneously as The reference librarian, number 64, 1999." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0789006669 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Washington State University. Libraries. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Reference services--Washington (State)--Pullman.<br/>Case studies -- Reference services.<br/>Academic libraries--Reference services--United States--Case studies.
<br/><br/><label>Dewey Class. No.: </label>027.0979739  / COM 1999