TY  - BOOK
AU  - Joss,Richard
AU  - Kogan,Maurice
TI  - Advancing quality: total quality management in the National Health Service 
SN  - 0335193951 (pbk.)
AV  - RA399.G7 J67 1995
U1  - 362.10941 20
PY  - 1995///
CY  - Buckingham, Bristol, PA, USA
PB  - Open University Press
KW  - National Health Service (Great Britain)
KW  - Medical care
KW  - Great Britain
KW  - Quality control
KW  - National health services
KW  - Total quality management
KW  - Total Quality Management
KW  - methods
KW  - State Medicine
KW  - organization & administration
N1  - Includes bibliographical references (p. [202]-206) and index
ER  -