Mannan, M. A. Essentials of total quality management / M. A. Mannan and Farhana Ferdousi - Bangladesh : UGC , 2007. - xvi, 233 p. : ill. ; 26 cm. - The WorkSmart series . Includes bibliography. ISBN: 9848090325 Subjects--Topical Terms: Total quality management. Dewey Class. No.: 658.4013 / MAE 2007