Interpersonal communication /
edited by Mark L. Knapp, John A. Daly.
- Los Angeles : SAGE, 2010.
- 4 v. ; 25 cm.
- SAGE benchmarks in communication .
v. 1. Introduction, history and communicator characteristics -- v. 2. Processes and messages -- v. 3. Forming and maintaining relationships -- v. 4. Persuasion and competence.