Providing Customer-Oriented Services in Academic Libraries. 

 - London :  SCONUL,  1996. 
 - x,187p. ;  22cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>1856042049 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Academic libraries--Management.
<br/><br/><label>Dewey Class. No.: </label>027.7  / PRO 1996