Bouckaert, Geert Managing performance / international comparisons, Geert Bouckaert, - Abingdon ; New York : Routledge, 2008. - xv, 440 p, 24 cm Index ISBN: 0415423953 Subjects--Topical Terms: Benchmarking (Management)--Eficacitate organizaţională. Dewey Class. No.: 352.357 / BOM 2008