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1.
Continual improvement in government : tools & methods / Jerry W. Koehler, Joseph M. Pankowski.

by Koehler, Jerry W | Pankowski, Joseph.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Delray Beach, Fla. : St. Lucie Press, c1996Online access: Publisher description Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 350.00780973 KOC 1996.

2.
Improving through benchmarking : a practical guide to achieving peak process performance / Richard Y. Chang, P. Keith Kelly.

by Chang, Richard Y | Kelly, P. Keith.

Series: Quality improvement seriesMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Irvine, Calif. : Richard Chang Associates, Publications Division, c1994Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.4 CHI 1994.

3.
Global cases in benchmarking : best practices from organizations around the world / Robert C. Camp, editor.

by Camp, Robert C, 1935-.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : ASQ Quality Press, 1998Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (1)Call number: 658.562 GLO 1998.

4.
Effective management of benchmarking projects : practical guidelines and examples of best practice / Mohamed Zairi.

by Zairi, Mohamed.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Oxford, England : Butterworth-Heinemann, 1998Online access: Publisher description | Table of contents Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 658.404 ZAE 1998, ...

5.
Managing performance / international comparisons, Geert Bouckaert,

by Bouckaert, Geert.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Abingdon ; New York : Routledge, 2008Availability: Items available for loan: Bangladesh Public Administration Training Centre Library (2)Call number: 352.357 BOM 2008, ...

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