000			01358cam a2200229 a 4500
005			20181210003914.0
008			940516s1994 flua b 001 0 eng
020			_a1884015182
035			_a375943
040			_aTOC _beng _cTOC _dBD-DhBPA
050	0	0	_aHD62.15 _b.F63 1994
082	0	0	_a658.1 _220 _bFOC 1994
245	0	0	_aFocused quality : _bmanaging for results / _cHarvey K. Brelin ... [et al.] ; foreword by C. Jackson Grayson, Jr.
260			_aDelray Beach, FL : _bSt. Lucie Press, _cc1994.
300			_axiv, 193 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
505	0		_aForeword / C. Jack Grayson -- Pt. I. Managing the Vital Few. 1. Why Focused Quality Management? -- Pt. II. Focused Quality Management: A Framework for Success. 2. Prepare: Laying the Foundation. 3. Plan: Focusing Process Improvements. 4. Deploy: Making Process Improvements Happen. 5. Deploy: Making Organizational Improvements Happen. 6. Transition: Making It Stick -- Pt. III. Leading the Change. 7. Leading the Charge. 8. Is the Organization Ready? 9. When Things Go Wrong -- App. A Quick Quality Survey --App. B Critical Success Factor/Key Process Matrix --App. C Evolution of Quality Management.
590			_aRashid
650		0	_aTotal quality management. _954794
700	1		_aBrelin, Harvey K., _d1942- _954795
942			_2ddc _cBK
999			_c18795 _d18795