000 00816pam a2200229 a 4500
005 20181210004200.0
008 940613s1995 enka b 001 0 eng
020 _a0335193498
020 _a0335191606 (pbk.)
040 _aDLC
_cDLC
_d BD-DhBPA
082 _a363.068
_bGAC 1995
100 1 _aGaster, Lucy,
_d1940-
_956412
245 1 0 _aQuality in public services :
_bmanagers' choices /
_cLucy Gaster.
260 _aBuckingham [England] ;
_aPhiladelphia :
_bOpen University Press,
_c1995.
300 _aix, 149 p. :
_bill. ;
_c24 cm.
440 0 _aPublic policy and management
_956413
504 _aIncludes bibliographical references and index.
590 _aAmirul
650 0 _aPublic administration
_zGreat Britain.
_956414
650 0 _aMunicipal services
_zGreat Britain
_xManagement.
_956415
942 _2ddc
_cBK
999 _c19358
_d19358