000 00990cam a22002054a 4500
005 20181210005244.0
008 031203s2004 caua b 001 0 eng
020 _a078796655X (alk. paper)
040 _aDLC
_cDLC
_dBD-DhBPA
082 0 0 _a658.4052
_bRES 2004
100 1 _aReardon, Kathleen Kelley.
_95198
245 1 4 _aThe skilled negotiator :
_bmastering the language of engagement /
_cKathleen Kelley Reardon.
260 _aSan Francisco, CA :
_bJossey-Bass,
_cc2004.
300 _ax, 259 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references and index.
505 0 _aDefining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global.
590 _amizan
650 0 _aNegotiation in business.
_962382
942 _2ddc
_cBK
999 _c21455
_d21455