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| 005 | 20181210011248.0 | ||
| 008 | 000510m20001995enka b 001 0 eng | ||
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_aDLC _cBD-DhBPA _dBD-DhBPA |
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_a658.4013 _221 _bOAT 2000 |
| 100 | 1 |
_aOakland, John S. _973417 |
|
| 245 | 1 | 0 |
_aTotal quality management : _btext with cases / _cJohn S. Oakland. |
| 250 | _a2nd ed. | ||
| 260 |
_aOxford ; _aBoston : _bButterworth-Heinemann, _c2000. |
||
| 300 |
_axii, 380 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. [364]-371) and index. | ||
| 590 | _amizan | ||
| 650 | 0 |
_aTotal quality management. _973418 |
|
| 650 | 0 |
_aTotal quality management _vCase studies. _973419 |
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| 942 |
_2ddc _cBK |
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| 999 |
_c25705 _d25705 |
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