| 000 | 00584pam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20181210011455.0 | ||
| 008 | 831216s1984 nyu 001 0 eng | ||
| 020 | _a007014530X | ||
| 040 |
_aDLC _cDLC _dBD-DhBPA |
||
| 082 | 0 | 0 |
_a658.562 _219 _bCRQ 1984 |
| 100 | 1 |
_aCrosby, Philip B. _967072 |
|
| 245 | 1 | 0 |
_aQuality without tears : _bthe art of hassle-free management / _cPhilip B. Crosby. |
| 260 |
_aNew York : _bMcGraw-Hill, _cc1984. |
||
| 300 |
_axiii, 205 p. ; _c21 cm. |
||
| 500 | _aIncludes index. | ||
| 590 | _aAl Amin | ||
| 650 | 0 |
_aQuality assurance. _974594 |
|
| 942 |
_2ddc _cBK |
||
| 999 |
_c26157 _d26157 |
||