000 00626nam a2200205 a 4500
005 20181210011500.0
008 180415s1996 uk ||||| |||| 001 0 eng d
020 _a0749419547
040 _aBD-DhBPA
_cBD-DhBPA
082 _a658.562
_bASM 1996
100 1 _aAsher, Mike
_934118
245 1 _aManaging quality in the service sector /
_cMike Asher
260 _aLondon :
_bKogan Page,
_c 1996
300 _a222 p. :
_bill. ;
_c24 cm.
504 _aIndex present.
590 _aAl Amin
650 _a Service industries -- Quality control.
_974619
650 _aService industries -- Management.
_974620
942 _2ddc
_cBK
999 _c26166
_d26166