| 000 | 00742cam a2200205 a 4500 | ||
|---|---|---|---|
| 005 | 20181210012039.0 | ||
| 008 | 940831s1994 caua 000 0 eng d | ||
| 020 | _a0749416556 | ||
| 040 |
_aBSP _cBD-DhBPA _dBD-DhBPA |
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| 082 | 0 | 0 |
_a658.4 _bCHI 1994 |
| 100 | 1 |
_aChang, Richard Y. _977685 |
|
| 245 | 1 | 0 |
_aImproving through benchmarking : _ba practical guide to achieving peak process performance / _cRichard Y. Chang, P. Keith Kelly. |
| 260 |
_aIrvine, Calif. : _bRichard Chang Associates, Publications Division, _cc1994. |
||
| 300 |
_avii, 106 p. : _bill. ; _c26 cm. |
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| 440 | 0 |
_aQuality improvement series _977686 |
|
| 590 | _amizan | ||
| 650 | 0 |
_aBenchmarking (Management) _940907 |
|
| 700 | 1 |
_aKelly, P. Keith. _977687 |
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| 942 |
_2ddc _cBK |
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| 999 |
_c27341 _d27341 |
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