| 000 | 00716cam a2200205 a 4500 | ||
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| 005 | 20181210012136.0 | ||
| 008 | 980611s1997 ii a b 000 0 eng d | ||
| 020 | _a0195641701 | ||
| 040 |
_aNSbSU _cBD-DhBPA _dBD-DhBPA |
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| 082 |
_a658.4012 _bDAS 1997 |
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| 100 | 1 |
_aDas, Ranjan. _978289 |
|
| 245 | 1 | 0 |
_aStrategic management of services : _bframework and cases / _cRanjan Das. |
| 260 |
_aDelhi ; _aNew York : _bOxford University Press, _c1997. |
||
| 300 |
_axii, 435 p. : _bill. ; _c23 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 590 | _amizan | ||
| 650 | 0 |
_aService industries _zIndia _xManagement. _978290 |
|
| 650 | 0 |
_aService industries _zIndia _xManagement _xCase studies. _978291 |
|
| 942 |
_2ddc _cBK |
||
| 999 |
_c27529 _d27529 |
||