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005 | 20181210012514.0 | ||
008 | 180416s1996 ii |||g |||| 001 0 eng d | ||
020 | _a8185392544 | ||
040 |
_aBD-DhBPA _cBD-DhBPA _dBD-DhBPA |
||
041 | _aeng | ||
082 | 0 | 4 |
_a658.812 _bDEH 1996 |
100 | 1 |
_aDenton, D.Keith. _918661 |
|
245 | 1 | 0 |
_aHow to Give : _bQuality Service to your customers / _cD.Keith Denton. |
260 |
_aNew Delhi : _bUBS, _c1996. |
||
300 |
_aix, 155 p. ; _c18 cm. |
||
590 | _aSabiha | ||
650 | 0 |
_aCustomer services _980256 |
|
942 |
_2ddc _cBK |
||
999 |
_c28158 _d28158 |