000 00553nam a2200193 a 4500
005 20181210012514.0
008 180416s1996 ii |||g |||| 001 0 eng d
020 _a8185392544
040 _aBD-DhBPA
_cBD-DhBPA
_dBD-DhBPA
041 _aeng
082 0 4 _a658.812
_bDEH 1996
100 1 _aDenton, D.Keith.
_918661
245 1 0 _aHow to Give :
_bQuality Service to your customers /
_cD.Keith Denton.
260 _aNew Delhi :
_bUBS,
_c1996.
300 _aix, 155 p. ;
_c18 cm.
590 _aSabiha
650 0 _aCustomer services
_980256
942 _2ddc
_cBK
999 _c28158
_d28158