| 000 | 00589nam a22001937a 4500 | ||
|---|---|---|---|
| 005 | 20181210012602.0 | ||
| 008 | 180416s1989 ii a|||g |||| 001 0 eng d | ||
| 020 | _a8185392544 | ||
| 040 |
_aBD-DhBPA _cBD-DhBPA |
||
| 082 | 0 | 4 |
_a658.82 _bDEH 1989 |
| 100 |
_a Denton, D. Keith _918661 |
||
| 245 |
_aHow to give quality service to your customers / _cD. Keith Denton. |
||
| 260 |
_aNew delhi : _bUniversal book stall, _c1989. |
||
| 300 |
_aix, 158 p. : _bill. ; _c18 cm. |
||
| 504 | _aincludes index. | ||
| 590 | _aMaher | ||
| 650 |
_aCustomer services--Evaluation _980608 |
||
| 942 |
_2ddc _cBK |
||
| 999 |
_c28302 _d28302 |
||