000 00723nam a2200217 a 4500
005 20181210013257.0
008 930824s1994 enka b 001 0 eng
010 _a 93034170
020 _a0750615656
040 _aDLC
_cDLC
_dBD-DhBPA
082 0 0 _a658.562
_220
_bOAC 1994
100 1 _aOakland, John S.
_973417
245 1 0 _aCases in total quality management /
_cJohn S. Oakland and Leslie J. Porter.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c1994.
300 _axxii, 271 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references and index.
590 _amizan
650 0 _aTotal quality management
_xCase studies.
_984109
700 1 _aPorter, Leslie J.
_984110
942 _2ddc
_cBK
999 _c29599
_d29599