000 00840nam a2200241 a 4500
005 20181210013343.0
008 971223s1998 flu 001 0 eng
010 _a 97227877
020 _a1574441507
040 _aDLC
_cDLC
_dBD-DhBPA
082 0 0 _a368.812
_221
_bABI 1998
100 1 _aAbromovitz, Hedy Gruenebaum.
_984477
245 1 0 _aInsuring quality :
_bhow to improve quality, compliance, customer service, and ethics in the insurance industry /
_cHedy Abromovitz, Les Abromovitz.
260 _aBoca Raton, Fla. :
_bSt. Lucie Press,
_cc1998.
300 _aix, 217 p. ;
_c24 cm.
500 _aIncludes index.
590 _amizan
650 0 _aInsurance companies
_xManagement.
_984478
650 0 _aInsurance
_xMarketing.
_984479
650 0 _aQuality assurance.
_984480
700 1 _aAbromovitz, Les.
_984481
942 _2ddc
_cBK
999 _c29712
_d29712