| 000 | 00511nam a22001697a 4500 | ||
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| 005 | 20181210062536.0 | ||
| 008 | 180416bs2003 ii xxu||||| |||| 00| 0 eng d | ||
| 040 |
_aBD-DhBPA _cBD-DhBPA |
||
| 082 |
_a658.31 _bFOW 2003 |
||
| 100 |
_aFoster, Timothy R. V _986420 |
||
| 245 |
_a101 Ways to boost customer satisfaction / _c Timothy R. V Foster, |
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| 260 |
_aNew Delhi : _bKogon Page, _c2003 |
||
| 300 |
_a128 p. _c16 cm. |
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| 590 | _aRashid | ||
| 650 |
_a customer satisfaction _986421 |
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| 942 |
_2ddc _cBK |
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| 999 |
_c30336 _d30336 |
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