000 03113nam a2200457 a 4500
005 20181210064506.0
008 070518s2008 dcua b 001 0 eng
010 _a 2007019898
016 7 _a101307521
_2DNLM
020 _a9780821371855
020 _a0821371851
020 _a9780821371862
020 _a082137186X
035 _a(OCoLC)ocn134989861
035 _a(OCoLC)134989861
040 _aDNLM/DLC
_cDLC
_dYDX
_dNLM
_dBTCTA
_dBAKER
_dYDXCP
_dCDX
_dBD-DhBPA
050 0 0 _aRA399.D44
_bA74 2008
060 1 0 _aWA 950
_bA678 2007
082 0 0 _a362.1
_222
_bWON 2007
245 0 0 _aAre you being served? :
_bnew tools for measuring service delivery /
_cedited by Samia Amin, Jishnu Das and Markus Goldstein.
260 _aWashington, DC :
_bThe World Bank,
_cc2008.
300 _axxv, 423 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction: why measure service delivery? -- Assessment of health facility performance: an introduction to data and measurement issues -- An introduction to methodologies for measuring service delivery in education -- Administrative data is a study of local inequality and project choice: issues of interpretation and relevance -- What may be learned from project monitoring data? lessons from a nutrition program in Madagascar -- Program impact and variation in the duration of exposure -- Tracking public money in the health sector in Mozambique: conceptual and practical challenges -- Public expenditure tracking survey in a difficult environment: the case of Chad -- Lessons from school surveys in Indonesia and Papua New Guinea -- Assessment of health and education services in the aftermath of a disaster -- Ukraine school survey: design challenges, poverty linkages, and evaluation opportunities --
505 0 _aQualitative research to prepare quantitative analysis: absenteeism among health workers in two African countries -- Use of vignettes to measure the quality of health care -- Client satisfaction and the perceived quality of primary health care in Uganda -- Health facility and school surveys in the Indonesia family life surveys -- Collecting data from service providers within the living standards measurement study -- Sharing the gain: some common lessons on measuring service delivery.
590 _aZahid
650 0 _aMedical care
_zDeveloping countries
_xQuality control
_xMeasurement.
_996279
650 0 _aHealth facilities
_zDeveloping countries
_xQuality control
_xMeasurement.
_996280
650 0 _aEducational surveys
_zDeveloping countries.
_996281
650 0 _aQuality assurance
_zDeveloping countries
_xMeasurement.
_996282
650 1 2 _aData Collection
_xmethods.
_996283
650 2 2 _aDeveloping Countries.
_996284
650 2 2 _aHealth Services Research
_xmethods.
_996285
650 2 2 _aQuality Assurance, Health Care
_xeconomics.
_996286
650 2 2 _aQuality Assurance, Health Care
_xmethods.
_996287
700 1 _aAmin, Samia
_d1980-
_996288
700 1 _aDas, Jishnu.
_996289
700 1 _aGoldstein, Markus P.
_d1970-
_9949
710 _aWorld Bank
_996290
942 _2ddc
_cBK
999 _c33522
_d33522