REVAMPING PUBLIC UTILITIES IN THE POWER SECTOR : A QUEST FOR TOTAL QUALITY MANAGEMENT. Bangladesh Journal of Public Administration, [S. l.], v. 7, n. 1-2, p. 27–41, 2021. DOI: 10.36609/bjpa.v7i1-2.253. Disponível em: http://opac.bpatc.org.bd/index.php/bjpa/article/view/253. Acesso em: 14 mar. 2025.