Customer-driven services management / (Record no. 26043)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00782cam a22002294a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181210011422.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 990701s1999 ii b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8170368413 (India : hb) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8170368421 (India : pb) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0761993711 (U.S. : hb) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 076199372X (U.S. : pb) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | BD-DhBPA |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.80954 |
| Item number | BAC 1999 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Balachandran, S., |
| Dates associated with a name | 1932- |
| 9 (RLIN) | 74256 |
| 245 10 - TITLE STATEMENT | |
| Title | Customer-driven services management / |
| Statement of responsibility, etc. | S. Balachandran. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi ; |
| -- | Thousand Oaks, Calif. : |
| Name of publisher, distributor, etc. | Response Books, |
| Date of publication, distribution, etc. | 1999. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 333 p. ; |
| Dimensions | 23 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. [326]-327) and index. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | Amirul Islam |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| Geographic subdivision | India |
| General subdivision | Management. |
| 9 (RLIN) | 74257 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Bangladesh Public Administration Training Centre Library | Bangladesh Public Administration Training Centre Library | General Stacks | 04/14/2018 | 658.80954 BAC 1999 | 88770 | 04/14/2018 | 04/14/2018 | Books | Amirul | ||||
| Dewey Decimal Classification | Bangladesh Public Administration Training Centre Library | Bangladesh Public Administration Training Centre Library | General Reading Room | 04/19/2018 | 658.80954 BAC 1999 | 87168 | 04/19/2018 | 04/19/2018 | Books | Naeem |