Focused quality : managing for results / Harvey K. Brelin ... [et al.] ; foreword by C. Jackson Grayson, Jr.
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Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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Bangladesh Public Administration Training Centre Library General Stacks | 658.1 FOC 1994 (Browse shelf(Opens below)) | Available | Rashid | 79059 |
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658.1 DUE 1975 Essentials of management / | 658.1 DUO 1984 Organizational behavior : | 658.1 FAI 1970 Incidents for studying management and organization / | 658.1 FOC 1994 Focused quality : | 658.1 FRO 1990 Organization development : theory, practice, and research / | 658.1 GAO 1977 Organization design / | 658.1 GAO 1977 Organization design / |
Includes bibliographical references and index.
Foreword / C. Jack Grayson -- Pt. I. Managing the Vital Few. 1. Why Focused Quality Management? -- Pt. II. Focused Quality Management: A Framework for Success. 2. Prepare: Laying the Foundation. 3. Plan: Focusing Process Improvements. 4. Deploy: Making Process Improvements Happen. 5. Deploy: Making Organizational Improvements Happen. 6. Transition: Making It Stick -- Pt. III. Leading the Change. 7. Leading the Charge. 8. Is the Organization Ready? 9. When Things Go Wrong -- App. A Quick Quality Survey --App. B Critical Success Factor/Key Process Matrix --App. C Evolution of Quality Management.
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