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Managing quality : a practical guide to customer satisfaction / D.B.N. Murthy.
Material type:
TextPublication details: New Delhi ; Thousand Oaks, CA : Sage Publications, c1999. Description: 226 p. : ill. ; 23 cmISBN: 0761993053 (cloth); 0761993061 (pbk.)Subject(s): Total quality management | Consumer satisfactionDDC classification: 658.4013 Online resources: Publisher description | Table of contents only
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Bangladesh Public Administration Training Centre Library General Stacks | 658.4013 MUM 1999 (Browse shelf(Opens below)) | Available | Moklesur | 88310 | |
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Bangladesh Public Administration Training Centre Library General Stacks | 658.4013 MUM 1999 (Browse shelf(Opens below)) | Available | mizan | 88791 | |
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Books
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Bangladesh Public Administration Training Centre Library General Stacks | 658.4013 MUM 1999 (Browse shelf(Opens below)) | Available | mizan | 86258 | |
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Books
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Bangladesh Public Administration Training Centre Library General Stacks | 658.4013 MUM 1999 (Browse shelf(Opens below)) | Available | mizan | 87184 |
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| 658.4013 MIC 1986 Construction quality program handbook / | 658.4013 MOM 1996 Managing for high performance : | 658.4013 MUM 1999 Managing quality : | 658.4013 MUM 1999 Managing quality : | 658.4013 MUM 1999 Managing quality : | 658.4013 MUM 1999 Managing quality : | 658.4013 NEM 2001 Measuring Business Performance : |
Includes bibliographical references and index.
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