The Handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business / Ken Burnett
Material type: TextPublication details: London : Prentice Hall, 2001. Description: XIX, 401 p. 22 cmSubject(s): Customer relations -- Management. -- Relationship marketingDDC classification: 658.812Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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Books | Bangladesh Public Administration Training Centre Library General Stacks | 658.812 BUH 2001 (Browse shelf(Opens below)) | Available | Amirul | 91837 |
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658.81 SIX 2006 Six sigma in services : | 658.81 VIN 1997 The new sales manager : | 658.8102 HAN 2001 Handbook of sales and marketing training / | 658.812 BUH 2001 The Handbook of key customer relationship management : | 658.812 COW 1984 Which? Way to Complain / | 658.812 DEH 1996 How to Give : | 658.812 DIC 2000 The agile manager's guide to customer-focused selling / |
Includes index.
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