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Handbook of services marketing & management / Teresa A. Swartz, Dawn Iacobucci, editors.

Contributor(s): Swartz, Teresa A | Iacobucci, DawnMaterial type: TextTextPublication details: Thousand Oaks : Sage Publications, c2000. Description: ix, 521 p. : ill. ; 27 cmISBN: 0761916113 (acidfree paper); 0761916121 (pbk. : acidfree paper)Other title: Handbook of services marketing and managementSubject(s): Service industries -- Marketing | Service industries -- Management | Customer services -- Marketing | Customer services -- ManagementDDC classification: 658.8
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Holdings
Item type Current library Call number Status Notes Date due Barcode
Books Books Bangladesh Public Administration Training Centre Library
General Reading Room
658.8 HAN 2000 (Browse shelf(Opens below)) Available Al Amin 87537

Includes bibliographical references and indexes.

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