World class IT service delivery / Peter Wheatcroft.
Material type: TextPublication details: Swindon, U.K. : BCS, 2008. Description: xviii, 162 p. : ill. ; 25 cmISBN: 1902505824 (pbk.); 9781902505824Subject(s): Information technology -- Management | Computer technical support | Computer service industryDDC classification: 004Item type | Current library | Call number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Bangladesh Public Administration Training Centre Library General Reading Room | 004 WHW 2008 (Browse shelf(Opens below)) | Available | Akhi | 97925 |
Includes bibliographical references (p. 159) and index.
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