The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon.

By: Reardon, Kathleen Kelley Material type: Text

TextPublication details: San Francisco, CA : Jossey-Bass, c2004. Description: x, 259 p. : ill. ; 24 cmISBN: 078796655X (alk. paper)Subject(s): Negotiation in businessDDC classification: 658.4052

Contents:

Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global.

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Item type	Current library	Call number	Status	Notes	Date due	Barcode
Books	Bangladesh Public Administration Training Centre Library General Stacks	658.4052 RES 2004 (Browse shelf(Opens below))	Available	mizan		94493

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