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Customer-driven services management / S. Balachandran.
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TextPublication details: New Delhi ; Thousand Oaks, Calif. : Response Books, 1999. Description: 333 p. ; 23 cmISBN: 8170368413 (India : hb); 8170368421 (India : pb); 0761993711 (U.S. : hb); 076199372X (U.S. : pb)Subject(s): Customer services -- India -- ManagementDDC classification: 658.80954
| Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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Bangladesh Public Administration Training Centre Library General Reading Room | 658.80954 BAC 1999 (Browse shelf(Opens below)) | Available | Naeem | 87168 | |
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Books
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Bangladesh Public Administration Training Centre Library General Stacks | 658.80954 BAC 1999 (Browse shelf(Opens below)) | Available | Amirul | 88770 |
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| 658.803 DIC 1997 Dictionary of marketing / | 658.8072 BRB 2003 Business research methods / | 658.808 KHP 1991 প্রকল্প মূল্যায়ন / | 658.80954 BAC 1999 Customer-driven services management / | 658.81 IMA 2008 The art of marketing communication and corporate culture / | 658.812 FLC 1993 Customer retention through quality leadership : | 658.812 FLC 1993 Customer retention through quality leadership : |
Includes bibliographical references (p. [326]-327) and index.
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