Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly.
Material type:
TextSeries: Quality improvement series | A practical guidebookPublication details: Irvine, Calif. : Richard Chang Associates, c1994. Description: vii, 104 p. : ill. ; 26 cmSubject(s): Customer services | Consumer satisfaction | Job satisfaction | Personnel managementDDC classification: 658.8
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Bangladesh Public Administration Training Centre Library General Stacks | 658.8 CHS 1994 (Browse shelf(Opens below)) | Available | Al Amin | 80021 |
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| 658.8 BUM 1985 Marketing : | 658.8 BUM 1994 Modern marketing strategy / | 658.8 CAI 1975 International marketing / | 658.8 CHS 1994 Satisfying internal customers first : | 658.8 CRS 1983 Strategic marketing cases and applications / | 658.8 DAM 1976 Marketing management : | 658.8 DUM 1972 Marketing: |
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