Customer retention through quality leadership : the Baxter approach / Deborah G. Fliehman, David D. Auld.
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Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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Bangladesh Public Administration Training Centre Library General Reading Room | 658.812 FLC 1993 (Browse shelf(Opens below)) | Available | mizan | 81026 | |
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Bangladesh Public Administration Training Centre Library General Reading Room | 658.812 FLC 1993 (Browse shelf(Opens below)) | Available | mizan | 81660 |
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658.808 KHP 1991 প্রকল্প মূল্যায়ন / | 658.80954 BAC 1999 Customer-driven services management / | 658.81 IMA 2008 The art of marketing communication and corporate culture / | 658.812 FLC 1993 Customer retention through quality leadership : | 658.812 FLC 1993 Customer retention through quality leadership : | 658.812 GEM 1993 Measuring customer satisfaction / | 658.812 MAH 1999. How to profitability delight your customers / |
Includes bibliographical references (p. 221-224) and index.
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