Satisfying internal customers first : a practical guide to improving internal and external customer satisfaction / Richard Y. Chang, P. Keith Kelly.

By: Chang, Richard YContributor(s): Kelly, P. KeithMaterial type: TextTextSeries: Quality improvement series | A practical guidebookPublication details: Irvine, Calif. : Richard Chang Associates, c1994. Description: vii, 104 p. : ill. ; 26 cmSubject(s): Customer services | Consumer satisfaction | Job satisfaction | Personnel managementDDC classification: 658.8
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Holdings
Item type Current library Call number Status Notes Date due Barcode
Books Books Bangladesh Public Administration Training Centre Library
General Stacks 		658.8 CHS 1994 (Browse shelf(Opens below)) Available Al Amin 80021

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